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We collect, we store, we deliver!

Frequently Asked Questions

How Does it All Work?

Simply BoxIt provides a quick and easy way to remove and store your belongings.

Simply Choose your unit or number of storage units, add your collection address and any additional services you might need. If you are looking for “box storage” scroll down to the FAQs for our box storage option.

Book online in a few easy steps and pack up your items so they are ready to go.

We will then collect all your things for storage on your chosen date and you will be given an AM or PM collection window. Just get your items ready and dismantled if needed, we will do all the loading and heavy lifting for you.

Your items will be loaded into your storage unit/s and taken away and stored at our secure storage facility in Manchester equipped with CCTV and a 24 hour security guard on site.

When you need your storage unit back – simply give us a call and we can book your return. You will need to confirm your return address (again we will deliver to the ground floor) and chosen return date and your delivery charges will be calculated. You don’t have to get all your boxes and things at once, you can leave some items in storage and just get a few bits back whenever you need them.

That’s the beauty of Simply BoxIt. We keep it simple!

Simply BoxIt is a cheap, easy and hassle free way to store your items.

We come to you so you don’t ever need to attend a self storage facility.

We bring the storage unit direct to your door and then we load for you and store for as long as you need.

It’s so convenient you don’t even need to leave home to use us!

Simply BoxIt is for everyone.

We get many students who just need to store some boxes or a few items over the summer. Young professionals storing seasonal clothes as space is limited in their city centre apartment. We get families storing baby clothes and baby items to clear space in their home. We also have people that store boxes and items when they are between properties or if they are going abroad or travelling.

Simply BoxIt works great if you’re moving home or de-cluttering to prepare for a move.

Simply BoxIt is quote simply for anyone who needs to store their items whether it be long or short term.

If you only need box storage – we do that too.

Yes we do!

Our student box storage service is great if you just have a few single items or boxes to store. You pay “by the box” so only pay for the items you will be storing.

Find our more details here!

Deliveries and Collections

You choose the date and pick an AM or PM slot for your delivery or collection. Our driver will then be able to call with an ETA on the day of your service so it’s really important you provide the correct contact details.

Deliveries/Returns will be from 9am up until 4.00pm.

Yes – our driver will call you up to an hour before with an ETA. Please make sure you provide the correct contact number for your storage delivery or return.

Yes – to keep things simple we ask that you get your items to the ground floor for collection and we will re-deliver back to the ground floor.
If you are struggling with your items, they are too big or you can’t get them to ground floor. Please let us know when you book and we can do a “door to door” service for an added charge.

Charges will depend on the access, floor number, lift or stairs access etc.

Storage

Our payment process is simple. You can pay on a rolling contract for your storage or you can pay up front for the whole period you want to store for.

We charge every 28 days so it is a 4 week invoice you pay for. After the first 4 weeks any full unused weeks you have paid for but do not use will be refunded back to you after your storage unit is emptied and unloaded.

We have various offers including 10% off for 3 months or more prepaid or 50% off your first 8 weeks storage.

If you are unsure how long you will need to store for we recommend going on our 4 week rolling contract.

Your items will be stored in our Manchester storage facility at M12 5AQ.

It is not open for visitors – sorry! We are equipped with a 24 hr security guard and full CCTV so you can be sure your items are safe and protected at all times.

We will store most things within reason. For insurance and safety reasons we cannot store vehicles, explosives, flammables, corrosives, food, perishables, livestock, weapons, illegal substances, money, gold, silver, precious metals or stones, engines, trailers, hovercraft.

You can see full details on our terms and conditions and insurance summaries. Just ask us for more details.

Storage Units

Our storage units are all 7ft high, 5ft wide and 7ft deep. That’s large enough for most items of furniture including beds, mattresses and sofas. Please note these items may need to be stored on their end.

You can use our handy storage calculator to input your items so you can get an idea of the number of units you may need or if all your items will fit in just one.

Yes – we sell a full range of boxes and packaging which you can add when you build your quote or once you have booked.

The boxes that we provide are 18 inches square (wide and long) and 20 inches tall.

The weight limit on boxes is 25kg. If you can’t lift it – chances are our guys won’t be able to either!

You also don’t want a box too heavy where the bottom will collapse. Be sensible when packing your items and let us know if you have any awkward of heavy items.

The only reasons we would EVER need to open your unit are if we:

  • Suspected damage to your items
  • Suspected risk to our staff or premises
  • Suspected there was something stored that is prohibited
  • Suspected breach of our Terms and Conditions.

Packaging

Yes! We sell a full range of packing materials you might need. Bubble wrap, fragile tape, packing paper, polystyrene chips, TV boxes and more! Just add to your order when you book.

Yes! We recommend packing your items well and protecting fragile items with bubble wrap, paper or polystyrene chips. You will also need strong tape to secure your boxes. Packaging can be delivered for a small charge.

Unfortunately, we’re unable to accept returns of packaging materials so will be unable to offer refunds on these items.

Insurance

Yes. We offer standard insurance where your items are covered from £100 total cover up to £10,000 total cover. If you need a higher value of cover please contact us.

Please see our full terms and conditions for what our insurance will or will not cover.

Cover is from £1.00 for 4 weeks cover at £100 value.

Insurance works by you adding the level of cover that best suits your items when you book.

If you have high value items – make sure you select the right level of cover. i.e. up to £1000 total cover, up to £500 total cover or whatever you need.

If something has a value of £1000 but you have only insured for £50  then that’s all you will be covered for in any event that the item become damaged while in storage with us.

Yes – if you store more that one unit you can choose to insure all your units under one policy or you can split the insurance if one unit has a high value item or items in.

Re-delivery

That’s fine!

Just give us a call to arrange the return on a day to suit you (subject to availability). We will then provide your return quote and once booked and paid, we will return and unload your storage unit/s to your chosen address (ground floor). Our charges are £8.95 per item if you are using our box storage service or from £84.00 for unloading a single 7ft storage container.

There is always a charge to have your items or storage unit/s returned to you and the cost depends on the area we are delivering back to.
We are based in Manchester but we can complete deliveries longer distance if required on a case by case basis.

YES!

We refund full unused weeks once your storage unit has been returned and unloaded. If you have only used 2 weeks of storage out of a 4 week period then you will get a 2 weeks refund or we can offset this so you pay less for the return and unload of your things.

The only time this doesn’t happen is for your initial payment period. For all subsequent invoices you get a refund for any full unused weeks of storage.

Business

Of course! We help many businesses with their storage needs. We are flexible and convenient and come to your door to collect any items you need to be stored.

De-clutter your office, store files safely or store while you renovate.

Of course we can! We are fully VAT registered and can issue you a VAT invoice no problem.

Box Storage with Simply BoxIt

At Simply BoxIt our box storage gives you flexibility to just store a few boxes or single items. If you just need to get a few boxes out of the way for a while or you don’t need a full storage unit space then box storage is for you!

You book in the same way, choose how many boxes or items you want to store then we arrange to collect and store on a date to suit you. We can store your boxes long or short term and on return you only pay £8.95 per box/item for local re-delivery in Manchester.

Simply Box It Box Storage FAQ's

Simply BoxIt provides a quick and easy way to remove and store boxes and small items (we do store larger items too!)

Simply select how many boxes you need to store, how long you need to store for and build your quote from there.

You can pay monthly or up front for the total time you need to store for.

We will deliver your boxes and any packaging for you to pack and box up for items. You do also have the choice to use your own boxes.

Once packed simply seal and label your boxes (so you know what’s in each box) and get them ready for collection.

We will then collect your boxes on your chosen date and you will be given an AM or PM collection window. Just get your items down to the ground floor and we will do the rest.

Your items will be taken away and stored at our secure storage facility in Manchester equipped with CCTV and a 24 hour security guard on site.

When you need your items back – simply give us a call and we can book your return. You will need to confirm your return address (again we will deliver to the ground floor) and chosen return date and your delivery charges will be calculated. Standard charges are £8.95 per box or item (locally to Manchester)  You don’t have to get all your boxes back at once, you can leave some things in storage and just get a few bits back perhaps for Summer or Christmas when you need them.

That’s the beauty of Simply BoxIt. We keep it simple!

Simply BoxIt is a cheap, easy and hassle free way to store your items. We come to you so you don’t ever need to attend a self storage facility. We deliver FREE boxes for you to pack in your own time and then we collect and store for as long as you need. It’s so convenient you don’t even need to leave home to use us!

Deliveries and Collections for Box Storage

You choose the date and pick an AM or PM slot for your delivery or collection. Our driver will then be able to call with an ETA on the day of your service so it’s really important you provide the correct contact details.
Deliveries/Collections will be from 8.30am up until 4.00pm.

Yes – to keep things simple we ask that you get your boxes or single items to the ground floor for collection and we will re-deliver back to the ground floor.
If you are struggling with your items, they are too big or you can’t get them to ground floor. Please let us know when you book and we can do a “door to door” service for an added charge.
Charges will depend on the access, floor number, lift or stairs access etc.

Storage

Our payment process is simple. You can pay monthly on a rolling contract for your storage or you can pay up front for the whole period you want to store for. Be it 2 months, 4 months, 9 months or more!
You choose the best option for you.
If you are unsure how many months you will need to store for we recommend going on our month by month rolling contract.

We will store most things within reason. For insurance and safety reasons we cannot store vehicles, explosives, flammables, corrosives, food, perishables, livestock, weapons, illegal substances, money, gold, silver, precious metals or stones, engines, trailers, hovercraft.
You can see full details on our terms and conditions and insurance summaries.

Just ask us for more details.

Box Storage

Yes you can! We offer a range of pre-selected items that you may want to store when you build your quote, such as chests of drawers, guitars, lamps, buggies and more. If the item you want to store isn’t on the list then just give us a call to see if we can help!

You will be charged according to the items size and if it’s larger than anticipated on collection your storage costs may increase.

In short, yes you can but if you do then we cannot cover your goods under our insurance, we cannot guarantee that your boxes will be safe and secure! We do advise using our boxes as they are durable, secure and double walled – and we deliver them to your door so why not?!

If you have boxes already then we can collect them but if they are deemed to be unsuitable or not safe to carry your items may need to be re-packed and you will be charged for this service.

Yes it’s easy and we deliver them to your door. On booking you will be asked if you require any of our boxes. Just choose how many you need. Then choose your delivery date for your boxes (and time slot if required) and we will deliver your empty boxes for you to pack up. You can also order other packing materials if you need them.

The boxes that we provide are 18 inches square (wide and long) and 20 inches tall.

No problem. Just add a few extra boxes to your order and if you have empty boxes when we collect your items we will collect the unused boxes and you will only be charged for the boxes or larger items that you do store.

Label your boxes however you like – it’s important you know what’s in them.

e.g. BOX 1 – Records, DVDs and Vinyls. BOX 2 – Summer Clothes and Shoes BOX 3 – University Files and Books

You must also include your name and unique customer number on each box to make it easy for our drivers.

The weight limit on boxes is 25kg. If you can’t lift it – chances are our guys won’t be able to either!

You also don’t want a box too heavy where the bottom will collapse. Be sensible when packing your items.

The only reasons we would need to open your box are if we:

  • Suspected damage to your items, or another customers’ items
  • Suspected risk to our staff or premises
  • Suspected there was something stored that is prohibited
  • Suspected breach of our Terms and Conditions.

Insurance for Box Storage

Our box storage insurance works slightly differently than our insurance for our storage units.

We offer standard insurance where your items are covered from £100 total cover up to £2000 total cover. If you need a higher value of cover please contact us.

Please see our full terms and conditions for what our insurance will or will not cover.

Items stored in your own boxes cannot be covered under our insurance policy. You must use our boxes.

Insurance works by you adding the level of cover that best suits your items when you book.

If you have high value items – make sure you select the right level of cover. i.e. up to £1000 total cover, up to £500 total cover or whatever you need.

If something has a value of £1000 but you have only insured for £50  then that’s all you will be covered for in any event that the item become damaged while in storage with us

No, when you buy additional Insurance Cover the amount bought is applied to all boxes that you store with us. We don’t insure different boxes for different amounts but one total across all boxes stored.

Re-delivery with Box Storage

Simply give us a call and let us know when you need your items to be returned! We can deliver on a date of your choosing – just make sure you supply the full address, your contact details or the details of the person who will be there to receive the delivery and we will do the rest!

There is always a charge to have your boxes returned to you and the cost depends on the area we are delivering back to.
We are based in Manchester but we can complete deliveries all over the country if required.

Our standard charges are £8.95 per box or item returned locally within Manchester.